Working with the customers in a restaurant type setting, you must know a handful of key phrases in order to effectively communicate with the general public. Some things relate to your job. Such as, “Hey, how’s everyone here doing today?!” or “Thanks for coming in, have a really wonderful afternoon!” Sometimes, you are in a daze and tell a table that just sat themselves to have a great day and then walk away.
Then there’s customers that want to talk about stuff with you while they are seated and enjoying their meals. They want to talk about the weather, gas prices etc. Here are some suggestions for phrases that you can use at almost any time:
“We could sure use the rain”
It doesn’t matter if it has rained a full foot over the average rainfall for the year, if it has not rained in more than five days, people want to talk about the lack of precipitation. I don’t get this. If in fact, it has not rained more than average add in, “…the farmers sure need it.” You will appear as though you have a heart of gold if you are sympathizing with the hard working laborers in this world
“With these gas prices…”
Actually, this one is fitting right now, I think for the first time since I have driven.
I found this graph from 2002. We were upset at the 19 cent rise at that time. Americans will always be upset at the price of gas, so you can always bring this into conversation.
“The results of the upcoming election could be scary”
There’s always an election coming up. I don’t know that the results could ALWAYS be scary. Go with it, and then see what sub-topic the other person leads into. If they call you out and say, “What do you mean?” Mention the school board election. Chances of you running into someone who knows squat about this topic are impossible, you could even make up names and issues.
Then, of course, the old stand-by
“How bout this weather?”
This works especially well in the state of Minnesota. With temperatures from -30F degrees all the way up to 100F, you can basically say this at any given moment. If, by chance, it’s 70 and sunny, you will then just talk about how great it is and what you have done to utilize the ideal outdoor climate.
Yes, you can always make small talk with absolutely anyone.